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The main focus of Boutique Hotel Villa is the HEALT and SAFETY of our Guests and Employes.
We have concentrated our energies working on a NEW HOSPITALITY MODEL, to improve ourselves, the hotel spaces and the services we offer. We will be accomodating you in the safest environment possible where to spend quiet moments of PEACE, JOY and RELAX.
PRECAUTIONARY MEASURES to ensure everyone safety have been taken, FOLLOWING the guidelines of LOCAL HEALTH AUTHORITIES.
We positive look at the future and we believe operating with attention and prevention regular life will be back soon.
Among the adopted measures we also OFFER A NEW DEDICATED RATE PLAN CALLED “COVID-19 FLEXIBLE VACATION RATE” which allow you to safely plan your vacation.
Full of TRUST IN THE FUTURE, WE ARE READY TO GIVE YOU OUR WARM WELCOME!
Team Boutique Hotel Villa Blu Cortina
Covid-19 Flexible Vacation Rate The Covid-19 Flexible Vacation Rate, give you the opportunity to easely plan your vacation.
15 days prior to arrival date the Hotel will charge the amount corresponding with the first night of your stay as confirmation deposit.
Free cancellation up to 15 days prior to arrival day.
We kindly ask to read the document carefully.
All these precautions have been adopted to protect the safety of our guests and employees.
Uncooperative behaviors that harm the right to health of other guests and employees cannot be tolerated.
Please note the below reported procedures could be updated at any time in case of any standards update pop up.
We kindly ask you to respect the safety distance of 1 meter from other people in all common areas, except for people who are part of the same family or who share a room.
To ask information to the departments and outlets you can approach the contact areas always maintaining the safety distance of 1 meter from employees to get in contact with them. These will be equipped with safety devices as required by regulations.
The use of elevators is allowed exclusively by wearing a face mask. The elevator can be used by one person at the time, this rule can be waived in the case of people who are part of the same family or who share a room, always by wearing a face mask.
We kindly ask you to maintain a perfect hand hygiene by often washing them with water and soap and to avoid touching your eyes, nose and mouth. In all common areas you will find hand sanitizer dispensers.
The use of a face mask is requested for our guests in all common areas of the hotel.
In the Hall, at the Bar and Restaurant the use of a face mask is requested apart the moment guest are sitting at their tables, it is mandatory to keep safety distance from other guests and employees. When removing the mask, please never place it on tables or chairs, but put it in your own bag or pocket.
Please do not abandon used masks or tissues, but through them away in the appropriate containers located in the common areas of the hotel. This will allow a correct and safe waste disposal.
In order to avoid gatherings and to reduce the time spent in the reception area, guests will be asked to:
The evening before departure the hotel will issue a proforma invoice to be delivered to the guest to have the opportunity to check it and to avoid further contacts with the front desk upon check-out.The room keys together with the keychains will be sanitized upon every check-out.
For the baggage handling disposable gloves are required for the hotel staff.
In case of multiple reservations (groups, families, etc.) the group leader or the head of the family will be invited to act alone through the check-in procedure and for all other needs at the reception. In this case the delivery of the rooming list must be received within the day before arrival. The keys, together with luggage tags, will be given to the group leader or to the head of the family who will distribute them to the guests.
The cleaning and disinfection of the rooms will be carried out by a single person in order to avoid exposure. If necessary, two people can operate, for example in the case of handling furniture or other heavy objects.
The staff in charge of cleaning and refurbishing the rooms and cleaning the halls and common areas is equipped with individual protection devices necessary for the proper performance of the work entrusted to them. The rooms, common areas and furniture will be properly ventilated, cleaned and sanitized with products and methods consistent with the law.
Unnecessary ornaments and furbishing such as rugs, pillows, runners and other elements that do not support daily cleaning have been removed. In the common areas (corridors, stairs, lobby, lounges, etc.) all the elements that come into repeated contact with guests, such as handles, grab bars, push-button panels etc. are cleaned at regular intervals.
Specific indications concerning good behavior and hygiene will be provided at the entrance of the areas intended for the administration of food and drinks. Service of administration of drinks and food will be carried out at the table by personnel equipped with safety devices.
You are required to wait for staff instructions before sitting down at the table. A table will be assigned to each room or family unit for the duration of the stay. Tables will be placed at a distance of one meter from each other so that the distance of one meter between the seated guests is respected.
At each service, all objects, linens and surfaces in the room including the floor will be cleaned and disinfected and / or replaced. The staff will avoid, as far as possible, access to the rooms, or if necessary, will minimize the stay and contact time.
In the event of a request for takeaway food, this, will be prepared according to current health and hygiene standards and will be delivered to guests in suitable disposable containers.
We will continue to monitor and evolve solutions to ensure a continuous improvement of our precautionary procedures to safeguard the health and safety of employees, guest and partners.
We can’t wait to see you soon!